Showing posts with label insurance rules. Show all posts
Showing posts with label insurance rules. Show all posts

Monday, June 10, 2013

Decision Day Drama

Mondays are my day to go escape to my office and get work done. I get a call at lunch from my PCP saying my weight loss surgery doctor was requesting records from 2011- I wasn't seeing her in 2011. So, I sit down and send my doctor's nurse an email stating what doctor's I had seen in the past 10 years. Ended the email with Let me know if you need anything.  On my way home- I call her- leave a message. (Yes, I am crazy).

At 4:31 she emails that insurance is needing my weight from a medical professional in 2011. Oh and they need it by 5pm to re-review. Panic sits in. Have you ever called a dr's office after 4pm? Well, in 2011 I saw my gyn and I went to a walk in clinic. So, I start working phone and email. Hoping to get release papers to these folks in time so they will fax documentation. I was totally worn out by 5pm. I email my Dr's nurse "Ok. Just frustrating. Had I known I could have helped you with this. I just spoke to Kathryn and she is sending records from Feb and Dec 2011.  The Sherwood walk in office will only take release of information if its on their paperwork. So, getting to Sherwood (from Cabot) and to you by 5 would be impossible. You should have it in a few minutes. I am happy to help anytime if I know you need something."  <meanwhile, I was near Sherwood (25 minutes from my house- 9 minutes from my office) all day!!!>


She emails me back at 5:14 "The insurance company just called me back…. APPROVED!!"



Finally. 10 months. We have made it through decision day. 

Thursday, April 18, 2013

Paperwork, paperwork

The paperwork gathering is a beast. I hate it. Let's learn from my experience.. People don't do what they say. It's not any one person's fault. Paperwork gets lost. So, when you finish your 6th and final appointment with your PCP- call, fax, email your other doctors and ask them if have sent your paperwork. If they say yes then call your paper gathering person and if she has not received them- call the other doctor and tell them you will be hand delivering the paperwork. Ask them when will it be ready for pick up? Don't wait on them to fax, email or mail the paperwork. It's won't happen. I am three weeks behind- I should have already sent in my paperwork but, it's lost- so, don't depend on anyone!!!!!!!!!

UGGGGGGHHHHH

Friday, October 19, 2012

Join “get rid of Rhonda’s fat” Team

Today, I met my therapist.  She is so kind and real- I think she will be a great for my “get rid of Rhonda’s fat" team.  I also think she will be good for me in general. Everyone should have a therapist.